Support

Global Customer Support Centers
Symon's Global Customer Support Centers are committed to providing the most comprehensive customer support in the industry. We provide telephone and web-based support on all current Symon products that are covered under a Software or Hardware Support Agreement. Symon products that are not covered under an agreement are supported at a standard hourly rate.

Web-based
Our online support enables customers to download software patches and technical information.
MySymon Support Login

Telephone
We continue to serve our customers with 24-hour Telephone Customer Support.

USA
(877) 789-8324
7:00am – 7:00pm CST (Monday – Friday)
24-hour support is available for customers requiring coverage on weekends and holidays.

UK
+44 (0) 1442 275200
8:00am – 6:00pm GMT (Monday – Friday)
24-hour support is available for customers requiring coverage on weekends and holidays.

Message-Link
(800) 408-5147 / (636) 925-1400
8:00am – 5:00pm CST (Monday – Friday)